Playing at iLotto is about more than winning — it's about enjoying yourself safely, within your limits. We want you to stay in control at all times. On this page you'll find all the responsible betting tools, tips, and support resources you need.
ILotto's Stance & Commitment
Whether it's Sports Betting or casino games, all gaming is best enjoyed within limits. iLotto believes that responsible play means knowing your budget, understanding your boundaries, and never letting gaming stop being fun.
Online gaming is growing fast in Bangladesh, with many players discovering platforms like iLotto for the first time. We want every member — new or returning — to understand that gaming is a form of entertainment, not a source of income. No bet comes with a guaranteed win.
ILotto has invested in building a responsible gaming culture from day one. Our platform includes tools that put you in full control of your own gaming — no outside help required.
We respect every user as a capable adult, while also recognizing that some people may spend more time or money on gaming than they intended. Helping in those moments is part of our responsibility.
✅ You are in a safe place. Still, stay cautious. Use the responsible gaming tools available to you.
⚠️ Some caution is needed. Set up deposit limits and cooling-off periods. Take action before things escalate.
🚨 Get help right away. Activate self-exclusion and reach out to our support team. You are not alone.
Every iLotto user can access these tools free of charge
Set your own daily, weekly, or monthly deposit cap. Once you reach the limit, the system will automatically block further deposits.
Set your limitsSet a maximum loss limit for a given period. Once you reach that limit, you'll be stopped and sent a notification.
Activate a loss limitSet a limit on how long you play in one go. Once the time is up, the system will send you a reminder and can end the session if needed.
Set a time limitTake a break from gaming for anywhere between 24 hours and 6 weeks. During this period, no betting activity will be possible on your account.
Activate a breakSuspend your account for anywhere from 30 days to permanently. Any attempt to open a new account during the exclusion period will also be blocked.
Activate exclusionView a full record of your transactions, bets, wins, and losses at any time. Transparent data helps you make better decisions.
View ReportSecure your account in just a few simple steps
Log in to your iLotto account and click the profile icon in the top right corner.
Go to your account settings and look for the "Responsible Gaming" option.
Daily, weekly, or monthly — choose the timeframe that works best for you.
Enter your maximum deposit or loss amount in BDT. Set a realistic limit.
Save. Limits take effect immediately. To increase a limit, a 24-hour waiting period applies.
Lowering a limit takes effect immediately, but increasing one has a 24-hour delay — by design, to prevent impulsive decisions made in the heat of the moment.
Catching a problem early makes it much easier to solve
Follow these guidelines to keep gaming fun every time
Set a budget before you start. Decide in advance how much you can afford to spend on gaming each month, and stick to that limit.
Accept your losses. Don't chase losses by betting more in hopes of winning it back. Money lost may not always be recoverable.
Stick to your time limits. Don't play for long stretches at a time. Take at least a 15-minute break every hour.
Don't play on impulse. Stay away from gaming when you're angry, upset, or under the influence.
Gaming is not a source of income. Betting is entertainment. Never play in hopes of paying off bills or debts.
Let your family know. Let the people close to you know that you enjoy gaming. Secrecy is often the first sign of a problem.
Withdraw your winnings. When you hit a big win, withdraw a portion of it. There's no need to put all the money back into the game.
Take a break. Take at least one full day off from gaming every week. Make room for the other joys in life.
Read the terms and conditions. Make sure you understand the terms and conditions of any bonus or promotion before you opt in, so there are no unexpected surprises.
There's no shame in asking for help. If something feels off, contact iLotto support right away. We're always here.
ILotto is for users aged 18 and above only
ILotto does not permit minors to participate in gaming under any circumstances. Age is verified at registration and ID may be requested at any time.
If there are children or teenagers in your household who use your devices, please take the following steps.
If you suspect a minor has created an iLotto account, immediately support@ilotto.clickto let us know.
How to help someone close to you with a gaming problem
If you believe a family member or close friend is struggling with a gaming addiction — don't judge them, support them.
Addiction is a mental health condition. Anger and judgment won't help — love and support are the most powerful forms of care.
Don't face this alone. iLotto is always by your side.
ILotto's responsible gaming service is completely free. We help without judgment or questions. Remember — reaching out takes courage.
Use all the protection tools available at iLotto and enjoy the experience safely. New to the platform? Join today — we'll guide you every step of the way.